Privacy & Payment Policy
STATEMENT ON THE PROTECTION AND COLLECTION OF PERSONAL DATA
Privacy protection of personal data
The seller uses various commercially available measures and tools to protect your personal data. Unfortunately, no data transmission over the Internet can be completely secure. For this reason, the Seller cannot guarantee the protection of any information transmitted to the website www.lalotre.com and is not responsible for any misuse by a third party that receives such information.
Any person who has given their consent to the collection and processing of data can withdraw their consent without explanation. In this case, all further data collection ends, membership on the site and all possible obligations incurred during membership cease.
The seller undertakes to protect the privacy of the personal data of all registered Users of the website www.lalotre.com, and will treat them in accordance with the Personal Data Protection Act and other applicable regulations.
Before accessing certain contents, the User is obliged to register, which includes the voluntary entry of the User's personal data. In case of consent to the provision of personal data, it will be considered that the User has agreed to the terms of personal data processing from the General Terms and Conditions, based on which the Seller has the right to collect, use, process and transfer personal data. required to use the website. on the protection of personal data.
The seller will collect information about Users in order to:
- the need for better insight and understanding of the individual needs and requirements of users, as well as developing opportunities for the highest quality provision of all Seller services, resulting in increased customer satisfaction;
- contacting the User in writing, by phone, SMS and/or e-mail, and by delivering materials to the home address in which he is informed about the benefits and novelties in his offer;
- providing data to third parties (e.g. delivery service) necessary to perform the above purposes
The seller will keep personal data for as long as necessary for the purposes provided for in these General Terms and Conditions. After this time, personal data will be destroyed, deleted or anonymized in a way that ensures the preservation of personal data security.
The Seller will not transfer the User's personal data to third parties, except for the purpose of performing the service, protecting the interests of the User and the Seller, and preventing possible misuse.
The Seller will ensure that the User's personal data is stored in a secure location (which includes reasonable administrative, technical and physical protection to prevent unauthorized use, access, disclosure, copying or modification of personal data), which can only be accessed by authorized persons of the Seller.
The seller undertakes to provide users with access to their personal data in their possession so that the personal data is accurate, complete and up-to-date.
If Users request correction or deletion of their personal data, the Seller will change or remove such data. By choosing to delete personal data, users agree that they will be denied access to certain content on the website.
When providing personal data, the User guarantees that they are complete, true, accurate and up-to-date.
Protection of personal data and availability to third parties:
The User's personal data is protected in accordance with the Personal Data Protection Act, and the Seller will not make it available to third parties in any way. We pass on the necessary personal data exclusively to business partners for the delivery of your order or for the purpose of addressing printed advertising materials. The customer has the right to request the correction, amendment or addition of incorrect, incomplete or out-of-date data, and for all questions regarding the protection of personal data, he can contact info@lalotre.com. The seller does not record
or store the user's transaction data required for payment by card. Your credit card provider uses third-party services (PayPal and CorvusPay) to encrypt your information.
SHOPIFY
Our store is on Shopify. They provide us with an online e-commerce platform that allows us to sell our products and services.
Your information is stored through Shopify data storage, databases and the general Shopify application. Your data is stored on a secure server with protection.
USE OF CORVUSPAY
When paying in our online store, use CorvusPay - an advanced system for securely accepting payment cards online. CorvusPay ensures complete confidentiality of your card information from the moment you enter it in the CorvusPay payment form. Payment information is transmitted encrypted from your web browser to the bank that issued your card. Our store never comes into contact with the complete information about your payment card. Also, the data is inaccessible even to employees of the CorvusPay system. An isolated core transfers and manages sensitive data independently, keeping it completely secure.
The payment data entry form is equipped with an SSL transport code of the highest reliability. All stored data is additionally protected by encryption, using a cryptographic device certified according to the FIPS 140-2 Level 3 standard. CorvusPay meets all the requirements related to the security of online payments prescribed by leading card brands, i.e. it operates in accordance with the standard - PCI DSS Level 1 - the highest security payment card industry standard. When paying with cards included in the 3-D Secure program, your bank, in addition to the validity of the card itself, additionally confirms your identity with a token or password.
Corvus Info considers all collected data to be bank secrets and handles them accordingly. Data are used exclusively for the purposes for which they are intended. Your sensitive data is completely safe, and its privacy is guaranteed by state-of-the-art security mechanisms. Only the data necessary to perform the work is collected in accordance with the prescribed demanding procedures for online payment. The security controls and operating procedures applied to our infrastructure ensure the current reliability of the CorvusPay system. In addition, by maintaining strict access control, regular security monitoring and in-depth checks to prevent network vulnerabilities, and planned implementation of information security provisions, they permanently maintain and improve the level of system security by protecting your card data.
Making user data available to third parties
The seller guarantees that the user's e-mail address and other data will not be available to third parties, legal entities and individuals, without his consent. Excluded from the above is the delivery service, authorized services of the executive power of the Republic of Croatia for the purposes of conducting investigative actions based on a valid court order, and for the purpose of performing the service, protecting the interests of the user and the Seller, and preventing possible abuse.
Troubleshooting
The seller is not responsible for an accidental error or an error caused by force majeure or other objective circumstances that cause an accidental violation of the guaranteed protection of the User's data, but he guarantees that he will eliminate the error, if possible, in the shortest possible time.
Report errors
The seller cannot guarantee that the information on the website will be error-free. If a bug appears, please report it to info@lalotre.com, so we can fix it as soon as possible.Cookies
The website www.lalotre.com uses cookies to provide you with a better and easier user experience.
Our website uses cookies to provide a better user experience, functionality and store information about your orders. By continuing to browse www.lalotre.com, you agree to the use of cookies.
What are cookies?
A cookie is information stored on your personal computer at the time you browse the website you have visited. Cookies are easier to use because they save your settings for a website (language or address) and reactivate them when you restart. In this way, the information is adapted to your needs and usual ways of use.
From simple settings information, cookies can also store a large amount of personal data (name, e-mail address) to which you must give full access. If you have not enabled them, cookies cannot access the files on your computer. The activities of saving and sending cookies are not visible to you, but you can choose the option to approve/reject requests to save cookies, delete saved cookies and other activities related to the use of cookies in the settings of the selected Internet browser.
If you do not agree with the use of these cookies, disable them through the individual options, following the instructions depending on your browser (so that cookies from this website cannot be sent to your device): Firefox; Chromium; Internet Explorer; Microsoft edge; Apple devices; Opera; Mozilla
CONFIDENTIALITY STATEMENT
This privacy statement refers to the confidentiality of information contained on the website www.lalotre.com and collected and stored in databases using this site. The website provider www.lalotre.com complies with legal regulations in order to protect user privacy.
All user data is strictly kept and is available only to employees who need this data to perform their work. All employees and business partners are responsible for respecting privacy principles.
End users are advised to read this privacy statement carefully. By accessing or using our website, the End User confirms that he has read, understood and agrees to all data confidentiality conditions and methods of using the website www.lalotre.com.
If the end user does not agree with this Privacy Statement, we will instruct the end user to leave the website and not to access or use the www.lalotre.com website
.
All the mentioned data, i.e. those that are necessary in accordance with the Consumer Protection Act, are contained in the General Terms and Conditions.
TEXT MARKETING AND NOTICES:
By entering your billing phone number and email address and initiating a purchase, subscribing via our subscription form or keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 20 messages per month. You agree that consent is not a condition of any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, please STOP all mobile messages we send or use the unsubscribe link provided to you in any of our messages. You understand and agree that alternative opt-out methods, such as using alternative words or claims, will not be considered a suitable opt-out method. It is possible to charge for messages sent to our phone number.
For all questions, send HELP to the number from which you received the messages. You can also contact us for more information. If you wish to opt out, please follow the procedures above. "
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal data we hold about you, simply request further information, please contact our Privacy Officer at: info@lalotre.com